Terms & Conditions

Privacy Policy

We request our guests to read this policy document carefully before sharing their personal information with us. By visiting our websites, the guests accept the practices described in this policy document.

This user data protection summary describes the collection and usage of personal information and data, in accordance with GDPR (General Data Protection Regulation).

The Sanpwash reserves the right to change the privacy policy from time to time and guests are requested to visit our website frequently to learn about the recent changes.


1. Express deliveries will be charged extra.

2. One day delivery is not available before weekly offs & public holidays.

3. Urgent delivery of garments will be charged @ 100 % Extra.

4. Customers are requested to examine garments at the time of delivery.

5. We are not responsible for fastness / running of colour / shrinkage / damage to embellishments / embroidery work on the garments during process.

6. Every effort is made to remove stains, but we will not be responsible for stubborn and un-removable stains

7. All articles are accepted at customers risk.

8. Every effort is made to deliver clothes on time, however due to certain unforeseen circumstances, if the delivery is delayed, we will accept no responsibility.

9. Please note that we will not be responsible if the garments are not collected within 15 days from the date of scheduled delivery.

10. We accept no liability for any loss or damage of the clothes arising due to fire, burglary etc.

11. The tariff of designer wear will be decided on a case to case basis depending on the complexity of the garments.

12. We will undertake the cleaning process of designer wear based on the recommendations / suggestions given by the designer, provided our technology supports the same.

13. In case, garments / home linen get damaged in the process, we may consider payments of the compensation, which will be limited to 10 times of the service charge*.

14. All disputes are subject to Kolkata jurisdiction only.

15. We may use the images of your clothes for promotional purposes.