Please check the terms and condition:
We do not guarantee stain removal and are not responsible for any clothing that bleeds, shrinks or otherwise changes as a result of normal washing. It is your responsibility to not mix or give clothes which bleed color as it can spoil other clothes.
Make sure there is nothing left in any of the pockets. We are not responsible for any losses/damages under such circumstances.
If something is very dirty, wet or smelly, do not put it in Laundry, alert the Laundry keeper.
For large loads like bed sheets, quilts, curtains etc., do not mix it with other clothes while washing.
You should ensure to check the prices of our services since they vary by type of clothes and the type of service availed. Once we initiate our service, there is no refund of payment.
All goods remain the property of the company as collateral until the payment for the services are done in full.
We accept limited liability to any damage to your goods and will refund or fore go payments for rendered services upon inspection of the damage and ascertaining the root cause. Such settlement will be done only after approval from designated store manager.
All claims must be made within 48 hours after the items are returned and must be accompanied by the original laundry bill. After 48 hours no complaints will be entertained.
In case you are not able to collect your goods (clothes) after our services are complete, we will store them for 30 days and will charge additional storage fee equivalent to 20% of bill amount cumulated on a daily basis.
All payments (inclusive of taxes) are accepted in cash on delivery or completion of services.
While we try to meet our indicative delivery timeline, we cannot guarantee the same due to factors beyond our control.
We reserve the right to refuse providing our services to anyone.
All legal matters to be settled under Kolkata jurisdiction only.